Hey Tweek, are you the one that called the supplier? I dealt with this company exactly once. I ordered a tablet maker. After repeated emails with no answers, I finally go my products. Hmmm, it was mailed just a day after I complained on this board about not getting the product or return emails. The shipping amount on the priority box was way less than I was charged. Ellens Essentials is definately a company I won't be ordering from again. Hey Ellen, if you are reading this. I'd love for you to respond and dispute this.