Oh here is one for ya,,,,I ordered a case of wax from WSP and my hubby had ordered some things too,,well I have a big house and I heard my dog barking (Chihuahua) and when I got to the door I seen the ups driver getting some stuff out,,so I was on the porch, And mind you I have Rheumatoid Arthritis and Fibromyalgia,,,he sets the 62LB box into my arms and WALKS AWAY!!!!!! I asked him Sir,,,Could you please help me get this inside the door,,he looked @ me and said NOPE got more orders to deliver!!! As if taking 20 secs out of his way to help me!!! Then I discover the other half of my order was sitting on my back porch!!!! he never rang the doorbell on either porches!!! I was so mad!! Now today I am hurting and cant pour candles today. UPS is getting on my last nerve!!!!!!!!!!!! Oh and it was 5pm when my order came and usually they are here at 1pm like clock work,,,