Ok, I have ordered from kathy at ICS for quite a while, I love her her oils and her shipping is unbeatable! I just bought 6 or 7 botlles and no packing, not ziplock bag and of course one of the bottles leaked and I'm left with 1/2 a bottle. I know from reading other posted, I'm just screwed but boy does that tick me off, I would send some half a candle!!!!!!!!!!!!!!!!!!!!!!!!! No HUgs today, I"m grumpy:) Michele