Not to fret. We've all had problems with levelling I'm sure. First off, are you poking relief holes as the pillars set up, very important step. OK, assuming you do, when I have one that totally sucks, I get out my hack saw and mitre box and cut some off the damn thing. THEN, I take my trusty angle iron 3x3x6 inches, set it in a pot on the stove with a paper towel in the bottom, hold the candle tightly against the angle iron and zippo, "IT'S LEVEL" Hope this helps a little bit.