I haven't shipped anything flat rate, but I have about had it with our local PO. We received a shipment of dead peeps and the company replaced them and added insurance the second time. 13 out of 25 of the new ones were dead. I had to file the insurance claim and the PO was giving me greif and they sounded like the didn't know what they were talking about or doing. So I called the company to get the information the PO said they needed, and the company said that they fill out the paperwork themselves. I was told by the company to have the PO call them, so I called the PO back. The lady said "it isn't my job to find this information." i was pissed by this point. I called the company back and they were sending it to the president of the company. It is ridiculous. Not to mention I sent out the lip tube co-op packages a week ago Tuesday and this past Tuesday received a letter from the Missing Packages people with my name, the addressee's name, and the postage paid, saying that the label somehow got removed from the package and the package was missing! I was floored! I had it taped on with packing tape because I didn't have any self-adhesive labels at the time. So, now I have to wait and see if they find it! If they don't find it, that is $70.00 worth of lip tubes that is out there somewhere. Sorry, I am just a little miffed at the PO, plus they want to raise rates again. That is bull s$#t in my opinion. Steph