I am having issues with CandleWarmers, ect warmers. I don't know if I am having really bad luck or what! 2 halogen bulbs burnt out in less than a month, plug in stopped working after a month, ceramic dish and bowl stopped working after a month, and another warmer is in question about not working( I haven't gotten it back from customer yet) This is all from Christmas sales. What is you policy for defective items? I am frustrated and this isn't the 1st time I have had issues with their warmers. Leaking warmers with Tuscan Brown Illumination and plug ins and Snowman arms painted backwards. ect.... Sorry so long. I am venting before I call them.