Monica Posted April 12, 2006 Share Posted April 12, 2006 UGH!I ordered some Deodorized Cocoa Butter from www.selectoils.com.I had never ordered from them before, but they were close(shipping wise) and I only need a lb to finish an order. They shipped quickly..but it was the regular cocoa butter..so I emailed them and told them..they emailed back confirm it was regular..HELLO THAT IS WHAT I SAID the first time and now nothing..no email no cocoa butter. I will never order from them again.I ended up paying out the wazoo for some 6oz of cocoa butter to finish this order:mad: thanks for listening to me vent m~ Quote Link to comment Share on other sites More sharing options...
cindym Posted April 13, 2006 Share Posted April 13, 2006 Call them. That usually works for me. Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted April 14, 2006 Share Posted April 14, 2006 I would call them back and ask them how they will correct the situation. Most people usually won't say they will not do anything.If you never want to use them again you might try this company instead:http://www.oilsbynature.com/product-category/butters.htm Quote Link to comment Share on other sites More sharing options...
Monica Posted April 14, 2006 Author Share Posted April 14, 2006 I normally use oils by nature..but I needed it quickly..OBN usually takes 4+days to get to me! Quote Link to comment Share on other sites More sharing options...
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