ashncandles Posted September 15, 2006 Share Posted September 15, 2006 Hi!~Has anyone tried SoapAndCandleMolds.com's molds? They have SO many! There's quite a few I want to get. Can ya'll let me know how well they worked for you?Thanks so much!Appreciate it! Quote Link to comment Share on other sites More sharing options...
Vicky_CO Posted September 15, 2006 Share Posted September 15, 2006 I will never order from them again. I ordered 8 molds not only did I not hear from them for a month I started e-mailing them when I had not heard anything for 3 weeks with in 2 weeks sent 6 e-mail none where answered. I left several phone messages none of those where answered either. I had to file a paypal claim then they made sure and waited till the very last minute before paypal came down on them to send my molds. On top of that I was suppose to get 8 separate molds they combined them all in to 2 and one of the molds was ripped at that point I just dropped it and never plan to order from them again. Quote Link to comment Share on other sites More sharing options...
Kymber Posted September 15, 2006 Share Posted September 15, 2006 I won't order from them again either. Their molds are nice....but their customer service stinks! I waited well over a month for mine also. Quote Link to comment Share on other sites More sharing options...
angellight Posted September 15, 2006 Share Posted September 15, 2006 I had purchased from them a month ago.A week ago I emailed them and still no mold or reply to my emails.Today I will do a chargeback on my credit card.I have heard they have great molds but very bad customer service.I will never buy from them again! Quote Link to comment Share on other sites More sharing options...
Sharon in KY Posted September 15, 2006 Share Posted September 15, 2006 A friend of mine ordered from the same place. Good molds bad service. Molds took forever and came a few at a time. Streached out delivery for months. Nevered answered their phone or emails. She spent over $300 with 2 orders, gave them that 2nd change. There will not be a third. No excuse expect they were busy.... Quote Link to comment Share on other sites More sharing options...
pdevine Posted September 15, 2006 Share Posted September 15, 2006 Unless you are willing to wait a month or so for your molds, run the other way. SORRY customer service!!!!!! and SLOWWWWWWWWWWW, HTH Portia Quote Link to comment Share on other sites More sharing options...
Henryk Posted September 15, 2006 Share Posted September 15, 2006 WOW! I ordered from them last summer - no problems at all and I LOVE the molds - I'll think twice now though. Too bad. Quote Link to comment Share on other sites More sharing options...
ashncandles Posted September 16, 2006 Author Share Posted September 16, 2006 Wow. Thanks everyone. I'm glad I thought to ask. And for anyone else thats looking for a place with just as much variety, someone gave me this site to try creativegemsmolds.com. They have just as much of a selection!Really appreciate the advice! Thanks again! Quote Link to comment Share on other sites More sharing options...
grammafransfixins Posted September 16, 2006 Share Posted September 16, 2006 Never ordered from them... and now never will. Thanks for the heads up Very sad Quote Link to comment Share on other sites More sharing options...
grammafransfixins Posted September 16, 2006 Share Posted September 16, 2006 Another awsome mold place is French Hill Country. Dawn is fast, friendly and prices are good.http://www.frenchhillcountry.com Quote Link to comment Share on other sites More sharing options...
Sherri in Canada Posted September 16, 2006 Share Posted September 16, 2006 I ordered a mold through ebay April 13th after several emails they finally replied in July to tell me that through a labeling error on their part, my mold came back to them and they would reship asap...uhhh, it's Sept 16th and I still haven't received it!!! I've written several emails with no reply and of course it's too late now for paypal to step in. What a terrible business but so many ppl on ebay still buy from them without knowing how poor their customer service is. It's hit or miss whether they feel like sending you what you order and i'm out 60.00 because of it!! Quote Link to comment Share on other sites More sharing options...
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