Bunny Posted September 28, 2006 Share Posted September 28, 2006 I know I know.. Many of ya'll holler about their shipping.. But it's pretty even for me compared to everyone else..lolOk, ordered 60 2 ounce glass sprayers last week.. Got them yesterday. Broken into bits! Called first thing this morning, the lady was super nice, and have a tracking number on the replacments already! No hassle, no BS. This is the first time I've ever had a problem with them, and they handeled it very well IMO. Quote Link to comment Share on other sites More sharing options...
Sara Posted September 28, 2006 Share Posted September 28, 2006 Hey, sounds good to me. Hats off to them on that one. Quote Link to comment Share on other sites More sharing options...
Dipdiva Posted September 29, 2006 Share Posted September 29, 2006 I love them! They are great! Quote Link to comment Share on other sites More sharing options...
OutlandishLady Posted September 29, 2006 Share Posted September 29, 2006 Yeppers I love WSP. They sent me the wrong candle glass once and corrected it immediately. Got to keep the "wrong" ones too. I've always had fast shipping and great CS from them, and my shipping is pretty reasonable. Quote Link to comment Share on other sites More sharing options...
Noodle Posted September 29, 2006 Share Posted September 29, 2006 WSP is one of my main suppliers. I think their shipping is high, but my order is here faster than a speeding bullet. I have never had a single problem in hundreds of orders. Quote Link to comment Share on other sites More sharing options...
fmsojka Posted September 29, 2006 Share Posted September 29, 2006 I have used them quite a while too, and have really been impressed with their products and prices. But ouch, their shipping sucks. I really don't understand why it is so high, I am not that far away, just two states. Quote Link to comment Share on other sites More sharing options...
mystical_angel1219 Posted September 29, 2006 Share Posted September 29, 2006 I love WSP! Super fast shipping and such a diverse inventory. Quote Link to comment Share on other sites More sharing options...
classylady71118 Posted September 29, 2006 Share Posted September 29, 2006 Most of my bath bomb scents are from WSP and I rarely find one I don't love!!! Actually my number one selling bath bomb scent (3 years running) comes from them! Yes, the shipping is higher but to me the items I've ordered have been worth the extra... Quote Link to comment Share on other sites More sharing options...
shutterbugg Posted September 30, 2006 Share Posted September 30, 2006 WOOOHOHOO I love WSP!!!! Quote Link to comment Share on other sites More sharing options...
Chickie1st Posted September 30, 2006 Share Posted September 30, 2006 I love them too, super fast shipping, never a problem and shipping hasn't been that bad for me Quote Link to comment Share on other sites More sharing options...
heirloomoriginals Posted October 1, 2006 Share Posted October 1, 2006 I have never had a problem with them. I am in PA and the shipping has always been decent.Steph Quote Link to comment Share on other sites More sharing options...
bugtussle Posted October 1, 2006 Share Posted October 1, 2006 I LOVE WSP also, but their shipping to me is awful. Found out if I ship my lotion bases to my cousin in the next ZIP CODE, the shipping is less (about 15%.) She lives about 8 miles from me. Maybe their rates are screwy. I order a lot of FOs ($50 or more) and get free shipping. Quote Link to comment Share on other sites More sharing options...
asheebeans Posted October 2, 2006 Share Posted October 2, 2006 I love WSP! Thank goodness I live about 45 minutes from them, so I usually order big and then pick it all up! I remember the first time I went to order from them, it was when they still had pottery. I was going to order a case of pottery and it cost more to ship than the pottery itself! I was so steamed, I was going to fire off an angry letter to them about their shipping, and when I went to the "contact us" section..... I saw they were about 30 minutes from my house. Oh, how my mood changed! LOL Quote Link to comment Share on other sites More sharing options...
Luci Posted October 2, 2006 Share Posted October 2, 2006 You are so lucky! I've got to place an order tonight. I know the shipping will be more than my order! Quote Link to comment Share on other sites More sharing options...
KristinesShower Posted October 2, 2006 Share Posted October 2, 2006 Thank goodness I live about 45 minutes from themBefore she knew they were close, she followed all the posted speed limits faithfully... I saw they were about 30 minutes from my houseAfter she found out they were close, she sped away to get there as fast as she could!!LOL I am also a WSP shopper - for 4 years I have been taking the shipping up the tookus... What I don't get is why suppliers can't use your damn UPS account number to ship your stuff. Some of the suppliers I use now are doing that, but I wish they all would. Don't they know that they can save you $$$? Dammit. Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted October 3, 2006 Share Posted October 3, 2006 Suppliers that don't allow you to use your own UPS number must be making a lot of money off of shipping--why else would they begrudge a person saving a few bucks? Doesn't it seem more likely that a person might order an extra bottle of FO with the money they save on shipping when they can use their own account? Quote Link to comment Share on other sites More sharing options...
Bunny Posted October 3, 2006 Author Share Posted October 3, 2006 I LOVE WSP also, but their shipping to me is awful. Found out if I ship my lotion bases to my cousin in the next ZIP CODE, the shipping is less (about 15%.) She lives about 8 miles from me. Maybe their rates are screwy. I order a lot of FOs ($50 or more) and get free shipping.That's UPS, not WSP. UPS charges more for a delivery in what they consider "rural". Or she's closer to a UPS hub. Quote Link to comment Share on other sites More sharing options...
bugtussle Posted October 3, 2006 Share Posted October 3, 2006 I still love WSP, but BCS, BCN, Lone Star and Taylored charge the same for either my ZIP or my cousins. We are both the same distance from the UPS hub in Waco. Go figure!!!!! Quote Link to comment Share on other sites More sharing options...
asheebeans Posted October 4, 2006 Share Posted October 4, 2006 Before she knew they were close, she followed all the posted speed limits faithfully...After she found out they were close, she sped away to get there as fast as she could!!LOL I am also a WSP shopper - for 4 years I have been taking the shipping up the tookus... What I don't get is why suppliers can't use your damn UPS account number to ship your stuff. Some of the suppliers I use now are doing that, but I wish they all would. Don't they know that they can save you $$$? Dammit.You silly!!! I was pretty upset when they moved a little farther up the road from where they were.....but with all these ladies and gents paying an armload for shipping....what's a few extra minutes? "But officer, I had to pick up my fragrance oils before WSP closed....:whistle: " LOL Then I can start sobbing because I am hopelessly addicted to fragrance and could he please get me some help? That is, if he can pry me loose from his muscular police-man shoulder.... Quote Link to comment Share on other sites More sharing options...
bugtussle Posted October 7, 2006 Share Posted October 7, 2006 Been getting a lot of newsletters from WSP. I think they are trying to get more business. I still have a problem with their shipping rates. Have all of you read the "fine print" on their shipping page at checkout. "Your quote below includes the UPS fuel surcharge, credit card processing fees, packing supply fees and a small .50 cent per box handling fee. By finalizing your order, you agree to the above additional shipping charges." As far as I know, the other candle/soap supply companies don't charge for credit card processing fees or packing supply fees. Most companies consider these fees part of doing business. I just entered an order for lotion bases, misc B&B supplies. The order was about $90, the shipping was $52.31. I just can't justify that much shipping. I love WSP, but can't afford to buy from them. Carole Quote Link to comment Share on other sites More sharing options...
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