Sharon in KY Posted January 9, 2007 Share Posted January 9, 2007 Has anyone used this company. I ordered but didn't recieve conformation so I called. Left message, nothing... Have emailed a couple of times and no response. So don't know if I should just forget about them, cancell order and go somewhere else. Not happy so far. Love all the stuff on her site but wondering if I should have stuck with the ones I have and not tried a new. Any feed back on them? Thankshttp://www.soapandthings.com/ Quote Link to comment Share on other sites More sharing options...
tarynjms Posted January 9, 2007 Share Posted January 9, 2007 I have ordered bases, bottles, packaging & have been happy with all the products. Maybe there is an extenuating circumstance or something? Quote Link to comment Share on other sites More sharing options...
Luci Posted January 9, 2007 Share Posted January 9, 2007 I've ordered from her and have been happy with the service. I can't remember where she's located, but a while back they had a weather problem and were without power for several days. She scrambled to catch up after the emergency was over. I feel certain that there is something going on that is out of her control. I've never read a complaint before. Quote Link to comment Share on other sites More sharing options...
wildangel112 Posted January 9, 2007 Share Posted January 9, 2007 I just placed an order with her as well, and have heard nothing about it as of yet, but am not very worried. I was one of the customers waiting for an order when she lost power and couldn't complain. My package was here in short time, as soon as she got things back up and running. I'm sure there's a good reason we haven't heard anything from her yet. Rena Quote Link to comment Share on other sites More sharing options...
MichelleOH Posted January 9, 2007 Share Posted January 9, 2007 I have ordered from her in the past also. I received my item in about 2 weeks after placing my order. Quote Link to comment Share on other sites More sharing options...
Ring of Fire Posted January 9, 2007 Share Posted January 9, 2007 Same here, haven't heard a thing back, ordered last week. Not that I am expecting my order yet, but not even a confirmation email. I did email her also. Quote Link to comment Share on other sites More sharing options...
sockmonkey Posted January 9, 2007 Share Posted January 9, 2007 I ordered some stuff from her almost a year ago and needed it desperately. She was able to get it to me quickly when none of my regular suppliers could do it and she didn't even charge me that special rush fee she mentions on her website to do it. Quote Link to comment Share on other sites More sharing options...
Di_in_AZ Posted January 9, 2007 Share Posted January 9, 2007 I ordered from her on Jan. 2--first time order. I got a confirmation, automatic email and that was it. I called and got no answer, sent an email but it is too early for a response so I will wait. She hasn't charged my card so it is not as if I am out over the deal. Hoping all is well with her. Quote Link to comment Share on other sites More sharing options...
Sharon in KY Posted January 10, 2007 Author Share Posted January 10, 2007 Just needed the stuff I ordered and wish someone knew what was going on. I don't mind waiting but would like to know why or should I give up. Thanks to you all. Still haven't heard back after another phone call today. Hope every thing is ok. Quote Link to comment Share on other sites More sharing options...
Sharon in KY Posted January 10, 2007 Author Share Posted January 10, 2007 Just went to Jody's site and email again. This time I got an auto responce and it lead to her site and showed my order. Now I feel better. So go to her site and if your name is at top of page click on it and you'll see your order and what statis it is in. HTH it did for me. Quote Link to comment Share on other sites More sharing options...
Vanmala Posted January 10, 2007 Share Posted January 10, 2007 Jody's is close to Springfield , IL. I always got my orders in 5-10 days. She is a bit high on shipping though. I found the quality of products top-notch. Quote Link to comment Share on other sites More sharing options...
Sharon in KY Posted January 10, 2007 Author Share Posted January 10, 2007 Jody just emailed me and said my order will be shipped in a few days. Thanks to all..... Quote Link to comment Share on other sites More sharing options...
southern.scents Posted January 10, 2007 Share Posted January 10, 2007 I order and still have not recieved my products. If it is not in tomorrow then i am going to try and see what going on Quote Link to comment Share on other sites More sharing options...
Noodle Posted January 10, 2007 Share Posted January 10, 2007 I ordered from her yesterday and received two emails in 24 hours. I just love everything from Jody, have ordered many times from her, and have never had a single problem. I hope that your order arrives quickly. Quote Link to comment Share on other sites More sharing options...
Sharon in KY Posted January 10, 2007 Author Share Posted January 10, 2007 I use foxfire for my web browser and have trouble with some shopping carts. Wonder if that has anything to do with it. The no auto confirmation thing... Quote Link to comment Share on other sites More sharing options...
Di_in_AZ Posted January 10, 2007 Share Posted January 10, 2007 Got emailed today--my order shipped Just wanted to update it on the thread. Quote Link to comment Share on other sites More sharing options...
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