Carriegsxr6 Posted February 21, 2007 Share Posted February 21, 2007 I just wanted to give props to Richards Packaging in Kent, WA. They took the extra time to help me figure out the best way to get the most cases of glass and save on shipping. They have great customer service that gave quick email replys and acted very patient with me. Thanks Richards. :yay: Quote Link to comment Share on other sites More sharing options...
BubbleBath Posted February 21, 2007 Share Posted February 21, 2007 So often, it seems like everyone is quick to give negative comments when things don't go their way and forget to do the same when a vendor shows good customer service. Thanks for posting!!!! Quote Link to comment Share on other sites More sharing options...
HeavenScentU Posted February 21, 2007 Share Posted February 21, 2007 I really like them too. They are always quick to respond and give quotes. THe only downfall is their shipping is very pricey. But very good service. Quote Link to comment Share on other sites More sharing options...
cmspath Posted February 21, 2007 Share Posted February 21, 2007 Oh yes - I am so lucky they arent far from me - been buying from them for years.. just picked up 55 cases last week.. they know my by voice when I call and my hubby right away when he picks the order up.. very friendly and great customer service. Quote Link to comment Share on other sites More sharing options...
GrayMaire Posted February 21, 2007 Share Posted February 21, 2007 I just set up with them myself - just this week in fact! They are great! I could not believe how helpful they were! And fast too!Lori Quote Link to comment Share on other sites More sharing options...
bugtussle Posted February 21, 2007 Share Posted February 21, 2007 I have to give praise to Richards/Memphis, another branch. I ordered a pallet of tureens Friday & they were here yesterday, 2 days-Memphis to central Texas. There customer service is excellent. Carole Quote Link to comment Share on other sites More sharing options...
CareBear Posted February 22, 2007 Share Posted February 22, 2007 They've got a location 30 minutes from me! Hmmmm! Quote Link to comment Share on other sites More sharing options...
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