barncat Posted January 10, 2008 Share Posted January 10, 2008 Amazingly 100% of customer reactions was...."well everything is going up" I increased 4-20% on about 50% of my wholesale items, depending on the item. I was shocked at the reply...this is definately the time to do it!! I held back on this, and some have never had a price increase, others, this is the 4th time. Quote Link to comment Share on other sites More sharing options...
gingerinarkansas Posted January 10, 2008 Share Posted January 10, 2008 Everything is going up and most people understand that and are willing to pay the extra for quality products. Glad they took it well. Quote Link to comment Share on other sites More sharing options...
Michi Posted January 10, 2008 Share Posted January 10, 2008 You probably weren't the ffirst of their wholesalers to up prices and probably won't be the last.The price of gas going up almost on a daily basis should be enough of a warning to people. That alone raises the prices on almost everything we buy.I'm glad they took it well cuz ya gotta do what ya gotta do! I just hope people will keep buying. Quote Link to comment Share on other sites More sharing options...
hometowncandles Posted January 10, 2008 Share Posted January 10, 2008 I've been putting off raising my prices. But, it's something I'm going to have to do. With supplies, as well as shipping on supplies going up, the only way I'm going to be making any money is to raise prices. I'm glad your customers took it so well, hopefully mine will too. If everything, except for wages, keeps going up, small time chandlers like me aren't going to be able to stay in business. People are going to have to decide between necessity and extras, and since candles are not necessity, I fear sales will dip too low to continue. Quote Link to comment Share on other sites More sharing options...
Di_in_AZ Posted January 10, 2008 Share Posted January 10, 2008 People would be idiots in this economy to not realize that candles are going up. I calculated all the increases and raised my prices this year and no one complained, some didn't even notice. I had to to keep ahead of the cost of wax and shipping! Quote Link to comment Share on other sites More sharing options...
Brenda (OH) Posted January 11, 2008 Share Posted January 11, 2008 I am working on calculating my costs to see if an increase is in the future for some or all of my products as well. Barncat - glad to hear that your customers were understanding. May I ask - did you give your customers warning that an increase was taking place or just raise the prices and explain if asked? Quote Link to comment Share on other sites More sharing options...
Scent Cellar Posted January 11, 2008 Share Posted January 11, 2008 I think customers almost expect an increase in price. And why not, everything else has gone up so it's just part of being in business. Quote Link to comment Share on other sites More sharing options...
HeavenScentU Posted January 11, 2008 Share Posted January 11, 2008 I had mentioned my prices were going up to my sales reps. and they mentioned it is expected. I haven't raised my prices in the past 2 years and now I have to. Quote Link to comment Share on other sites More sharing options...
barncat Posted January 13, 2008 Author Share Posted January 13, 2008 May I ask - did you give your customers warning that an increase was taking place or just raise the prices and explain if asked?No warning...just did it. 2 years ago with my last big increase I gave all my customers a warning and gave them the oppurtunity to buy early...not one took the chance. Surprisingly they waited until afterwards..some even in just a week after the increase. So, after that I decided not to waste my time and money by notifying early. they dont really care, some were actually surprised i didnt do it sooner! Quote Link to comment Share on other sites More sharing options...
Brenda (OH) Posted January 15, 2008 Share Posted January 15, 2008 No warning...just did it. 2 years ago with my last big increase I gave all my customers a warning and gave them the oppurtunity to buy early...not one took the chance. Surprisingly they waited until afterwards..some even in just a week after the increase. So, after that I decided not to waste my time and money by notifying early. they dont really care, some were actually surprised i didnt do it sooner!Thanks for sharing !! Quote Link to comment Share on other sites More sharing options...
southern.scents Posted January 16, 2008 Share Posted January 16, 2008 I just went up on my products and it has not hurt business at all. It actually suprised me. Quote Link to comment Share on other sites More sharing options...
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