Blest2BAmerican Posted August 27, 2008 Share Posted August 27, 2008 I have a website with Shelly @DIYeSTORES and have been emailing her for about a month but have not received a response nor have I received a read receipt from my email. Does anyone have a phone number? If so, could you send it to me in a PM? Thanks. Quote Link to comment Share on other sites More sharing options...
Blest2BAmerican Posted August 27, 2008 Author Share Posted August 27, 2008 Thank you, thank you, thank you! I got it! Quote Link to comment Share on other sites More sharing options...
southern.scents Posted August 27, 2008 Share Posted August 27, 2008 You are very welcome. Remember www.whois.net . You can lookup the owners address, phone number, and email, domain name servers, and so many more useful goodies. Quote Link to comment Share on other sites More sharing options...
Blest2BAmerican Posted August 27, 2008 Author Share Posted August 27, 2008 I sent you a PM thanking you. I noticed that the info only comes up if it isn't made private. Mine doesn't come up because I made it private so I didn't have vendors calling me all the time. Quote Link to comment Share on other sites More sharing options...
wildwings Posted August 27, 2008 Share Posted August 27, 2008 Have you submitted a support ticket for your issue at DIY? Shelly usually does not deal with site issues personally, she has a great team and they have always responed to my issues within a day.Shelly is definetly a bit hard to reach so I am thankful of her great support group. Quote Link to comment Share on other sites More sharing options...
Blest2BAmerican Posted August 27, 2008 Author Share Posted August 27, 2008 Have you submitted a support ticket for your issue at DIY? Shelly usually does not deal with site issues personally, she has a great team and they have always responed to my issues within a day.Shelly is definetly a bit hard to reach so I am thankful of her great support group.Can you tell me where/how to go about submitting a support ticket? I'm not familiar with the process and have never had trouble getting her to respond to my emails before so I'm stumped. Quote Link to comment Share on other sites More sharing options...
bugtussle Posted August 27, 2008 Share Posted August 27, 2008 Pm'd you. Carole Quote Link to comment Share on other sites More sharing options...
wildwings Posted August 27, 2008 Share Posted August 27, 2008 It looks like your support ticket question has been taken care of, but if not just let me know. Quote Link to comment Share on other sites More sharing options...
Blest2BAmerican Posted August 28, 2008 Author Share Posted August 28, 2008 I just saw the message about where to submit a trouble ticket and I submitted one. Now I'm waiting for an answer. Thank you. Quote Link to comment Share on other sites More sharing options...
wildwings Posted August 28, 2008 Share Posted August 28, 2008 Let me know if you have any trouble getting a response. Did you know there is also a help community forum? You can also ask your question there, if you don't know were it is sent me a pm and I will be happy to help you Quote Link to comment Share on other sites More sharing options...
Blest2BAmerican Posted August 29, 2008 Author Share Posted August 29, 2008 Thank you so much for everyone who replied to my post. I got my issue resolved and I appreciate your help! Quote Link to comment Share on other sites More sharing options...
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