Bernadette Posted July 31, 2010 Share Posted July 31, 2010 First, let me give alittle background... As many of you know, I only sell on the web. The only payments I accept are all credit cards - directly and thru PayPal - and electronic checks. I will not accept(and haven't for 8 years) money orders and personal checks via snail mail. I haven't done this for many reasons, not the least of which is incoming and outgoing mail has been stolen right out of the mailbox. It is clearly stated in several placed on the website what the payment methods are. In fact, the cart feature, which shows up in a little box in the upper corner of EVERY page on the website, states payment methods.I closed the webstore for shipping on 7/15, due to summer shutdown. Then, on 7/18 am, this lady places an order with paypal as her shipping option. I immediately sent her a payment reminder, as she did not make payment, which is expected at the time the order is placed. Since it was paypal, I figured I could make it for her that day and ship in the morning, as we were leaving 7/19 for two months away. The payment never came, and I went to bed as we were leaving early in the morning. I checked the webstore mail one last time Monday morning, and she left a message late Sunday night that she would be sending payment Monday. She is in the same time zone as me. Anyway, I immediately told her not to send it, that I was cancelling the order, and why.Monday night, I checked the store email again and she said she had already sent payment that day in the form of a personal check. Would I please send it back to her. So I wrote her back and told her that I have not accepted mailed payments for 8 years. That I would not have access to the mail for 2 months(we have someone picking it up, and since they're making a special trip every day to get it, I couldn't possibly ask them to look for her mail, open it, and send her check back). Well...then she sends a nasty email, all caps, telling me she doesn't care how long it's been since I accepted checks, she could wait 2 months to get her check back, and if it's cashed in the meantime, I'm responsible!!!What the heck??!!! I don't accept checks, didn't ask for it, clearly stated on my website; but she goes ahead and sends it anyway?! Am I missing something?! Her order has been cancelled, I wrote her back and told her I have blocked her email addy, and if her check is there when I get back, I will destroy it. I'm not going to make a special trip to the post office, which is what I have to do to make sure someone doesn't rip off the check from the mailbox, for someone who can be so rude. If she could read, we would have avoided this situation, and I guess I will never try to be accomodating to anyone again. Quote Link to comment Share on other sites More sharing options...
asheebeans Posted July 31, 2010 Share Posted July 31, 2010 She didn't get free stuff though, did she? Did you hold off on sending the order? I would just destroy the check and block her from any future business with you. That one sounds like she's not worth the aggravation! Quote Link to comment Share on other sites More sharing options...
Candybee Posted July 31, 2010 Share Posted July 31, 2010 Wow! She sounds like a nightmare. If it were me I would wait and see if the letter was in your mail when you return. If so, then write "return to sender" on it and give it to your postman instead of tearing it up. Definitely glad you blocked her email. She is trouble. Quote Link to comment Share on other sites More sharing options...
islandgirl Posted July 31, 2010 Share Posted July 31, 2010 Sounds like a whack-job. If she sent the check to you, that's her problem. You explained the situation, so if she is worried about the check being cashed, she can put a stop payment on it. I would not even let it bother you. She is the idiot that sent it, let her deal with the consequences.. :rolleyes2 Quote Link to comment Share on other sites More sharing options...
WillowBoo Posted July 31, 2010 Share Posted July 31, 2010 People are extremely whacky these days. I had a woman come in today and throw a $5 bill on the counter for a $16.99 plus tax item. When my daughter told her the price, (which was clearly marked), she flipped out and made a horrible scene in the store! "Why that price is ridiculous!! This is not worth more than $5.00" blah, blah, blah. The item cost me $9.50 wholesale plus shipping!!! I think I would have shoed her to the door and told her to shop at the dollar store up the road if I'd had been there. I'd tell that woman, if she was stupid enough to send you payment in a form that you don't and haven't accepted, she can pay to cancel the check, period. Quote Link to comment Share on other sites More sharing options...
sudsnwicks Posted August 1, 2010 Share Posted August 1, 2010 What a strange situation. Normally before sending a check the person would have asked what to make it out to (in case the account is in your personal name) and where to send it. After all, the contact info on your site could be your physical address which is different from your mailing address. Quote Link to comment Share on other sites More sharing options...
Bernadette Posted August 1, 2010 Author Share Posted August 1, 2010 I know...the whole thing is screwy.... To answer the questions: no, I didn't send any product which, by the way, she wanted sent to someone else in a different state(gift) and, in order to give the check to the postman on return(if it's there), I'd have to be watching for him because he can come anytime between 10:30 am and 5:00 pm. He doesn't come the same time everyday. I don't have the time to do that, and I can't leave it in the mailbox for fear of someone ripping it off. I did advise she put a stop payment on the check, and I think that's why she's POed. But hey, I don't accept checks, period. I can still see in my mind her "I DON'T CARE HOW LONG YOU HAVEN'T ACCEPTED CHECKS. IF IT'S CASHED, YOU'RE RESPONSIBLE". Amazing....when I shop for supplies, I prefer to use my Discover Card, but some of my suppliers won't accept it so I have to use Visa. Same thing. And when she placed the order, personal check wasn't an option on the choose payment page, which is probably why she checked paypal. Mind boggling... Quote Link to comment Share on other sites More sharing options...
Basheba Posted August 29, 2010 Share Posted August 29, 2010 My God! I wouldn't even worry about her! She's an idiot and she's that 1% that make life hard for the rest of us. Go on vacation and when you get back, find the check and write "VOID" in big black letters on it and mail it back. (Or better yet, rip it up in pieces, put it in an envelope and then mail it back! I guess people like that just make me mad!!) Quote Link to comment Share on other sites More sharing options...
Judiee Posted August 30, 2010 Share Posted August 30, 2010 Just rip up the check if it arrives and call it good.Reminds me of a t-shirt I have - Quote Link to comment Share on other sites More sharing options...
doglover Posted August 30, 2010 Share Posted August 30, 2010 Bernadette, you can't fix STUPID (which is quickly spreading like wild-fire throughout the human population!) I'd just let it go. Quote Link to comment Share on other sites More sharing options...
TBDQuilling Posted September 1, 2010 Share Posted September 1, 2010 I'd tell her to stop payment on the check since your site clearly says that checks are not accepted. This makes it her responsibility not yours. Why did she go through PayPal if she didn't pay through them? :werd:I would have used a roll eyes smilie but there wasn't one. Quote Link to comment Share on other sites More sharing options...
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